I gladly accept returns, exchanges, and cancellations on non-customized items and replace all items that were broken or damaged from shipping provided the following criteria is met:

Contact me within: 3 days of delivery. If item is damaged please send photos of damage. Keep original packaging as the shipping company requires photos of it for insurance

Ship items back within: 30 days of delivery

Request a cancellation within: 24 hours of purchase. 

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The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders (wood names, letters or anything with a name or personalization on it)

• Items on sale or clearance

• Items that are broken or damaged through the fault of the customer

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Questions about your order?

Please contact me if you have any problems with your order.

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Returns and exchange details

Returns are accepted on a case by case basis. Please contact me via the message option if you have any problems with your order and we can resolve things.  I do my best to give top of the line customer service so I will always work with you to make sure you leave happy.